Last updated: June 7, 2026
Overview
This Privacy Policy describes how TradeMarket (“we”, “us”, “our”) collects, uses, stores, and protects information when you use the TradeMarket mobile application and related services (the “Service”). By creating an account or using the Service, you agree to this Privacy Policy and our Terms of Use.
Information we collect
We may collect the following categories of information:
- Account information — email address, display name, profile photo, bio, location, website, and social links you choose to provide.
- Marketplace activity — product listings, reviews, purchase history, credit wallet balances, and withdrawal requests.
- Seller verification — if you apply for TM Verified, we collect identity document type, number, and image for admin review only.
- User-generated content — listings, reviews, profile information, and reports you submit.
- Technical data — device type, operating system, app version, and diagnostic logs needed to operate, secure, and improve the Service.
How we use your information
We use your information to:
- Authenticate you via email one-time codes (WorkOS AuthKit).
- Provide the marketplace — browse, buy, sell, deliver files, and manage credits.
- Process in-app credit purchases, sales, platform fees, and PayPal withdrawal requests.
- Display public seller profiles and approved listings to other users.
- Review listings, verification requests, and content reports through admin tools.
- Enforce our Terms of Use, including moderation of objectionable content and abusive users.
- Respond to support requests and improve the Service.
Legal basis and retention
We process personal data to perform our contract with you (providing the marketplace), comply with legal obligations, and pursue legitimate interests such as fraud prevention and security. We retain account and transaction records while your account is active and as long as necessary for tax, dispute resolution, and legal compliance.
Sharing with third parties
We do not sell your personal information. We share data only with service providers that help us operate the Service, and only to the extent needed:
- Supabase — database, file storage, and serverless backend functions.
- WorkOS — secure email login and session management.
- Apple / Google — if you purchase credit packs through in-app purchase (subject to their policies).
- PayPal — payout details you provide for seller withdrawals (name, PayPal email, country, currency preference).
User-generated content and moderation
TradeMarket includes user-generated content (listings, reviews, profiles). We provide tools to report objectionable content and block abusive users. Reports are reviewed by our team. By using the Service, you agree to our zero-tolerance policy for objectionable content and abusive behavior, as described in our Terms of Use (EULA).
Your choices and rights
You may:
- Update profile information in the app at any time.
- Decline optional profile fields (only email is required to sign in).
- Sign out to end your session on a device without deleting your account.
- Request access, correction, or deletion of your data by contacting us (see Contact below).
Account deletion
You can permanently delete your TradeMarket account from the app: Menu → Privacy policy → Delete account, then confirm. Deletion is irreversible.
When your account is deleted:
- Your profile, email, avatar, and personal settings are removed.
- Credit wallet data tied to your account is removed.
- Pending listings are deleted; live listings are unlinked from your profile.
- Reviews, follows, and verification requests associated with you are removed.
- Some anonymized transaction records may be retained where required for fraud prevention, tax, or legal obligations.
- Open withdrawal requests must be resolved before deletion; the app will notify you if one is pending.
If you cannot access the app, email us from your registered address to request deletion.
Security
We do not store passwords. Sign-in uses email one-time codes. Session tokens are stored in secure device storage. Access to seller verification documents is limited to authorized admin accounts.
Children
TradeMarket is not directed at anyone under 18. We do not knowingly collect personal information from children. If you believe a minor has created an account, contact us and we will delete it.
International users
Your information may be processed in countries where our service providers operate. By using the Service, you consent to this processing subject to applicable law.
Changes to this policy
We may update this Privacy Policy as our features or legal requirements change. We will post the updated policy on this page with a revised “Last updated” date. Continued use of the Service after changes constitutes acceptance of the updated policy.
Contact
Privacy questions, data requests, or account deletion help:
taskandtrade7@gmail.com