Task & Trade (“we”, “our”, or “us”) provides a mobile application that combines
Jobs (task and job listings), Market (buy and sell products),
and Social (community posts). This Privacy Policy explains how we collect, use,
store, and protect personal information when you use the Task & Trade app and related services
(the “Service”).
By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the app.
This page is intended for App Store, Play Store, and in-app links. For a short in-app summary,
open Account → Privacy & Security inside the app.
Sign-in: Email address and one-time verification codes. We do not store your password in the app; sign-in uses secure email verification (WorkOS).
Content: Job posts, product listings, community posts, comments, likes, images, messages, offers, and reviews.
Location on listings: Suburb, city, or area text you add to posts; optional device location when you use location features to sort or show nearby listings.
2.2 Information collected automatically
Device & app: Device type, operating system, app version, and identifiers needed for notifications and security.
Usage: Features used, interactions with posts and messages, and general app activity needed to operate and improve the Service.
Push notification token: If you allow notifications, a device token is used to deliver alerts (e.g. via OneSignal).
Purchases: Posting fees are processed by Apple App Store or Google Play. We receive purchase status from the store, not your full payment card details.
3. How we use your information
We use personal information to:
Create and manage your account and profile
Authenticate you and keep your session secure
Display and moderate jobs, products, and community content
Enable messaging, offers, follows, and notifications
Process in-app purchases for paid posting features
Filter content by country or region where you have selected a country
Prevent abuse, fraud, and violations of our terms
Comply with legal obligations and respond to lawful requests
Improve reliability, security, and user experience
4. Legal bases (where applicable)
Depending on your location, we process data based on: performance of our contract with you (providing the Service),
legitimate interests (security, improvement, fraud prevention), your consent (e.g. notifications or optional location),
and legal obligations.
5. Storage, security & retention
Data is hosted on Supabase (database and file storage) with access controls including
row-level security tied to your account. Connections use encryption in transit (HTTPS/TLS).
We apply reasonable technical and organisational measures, including:
Access limits so users only access data the app allows
Monitoring for abuse and security issues
We retain information while your account is active and as needed to operate the Service, resolve disputes,
and meet legal requirements. When you delete your account, we delete or anonymise personal data within a
reasonable period (typically within 30 days), except where law requires longer retention.
6. Third-party services
The Service may use trusted providers, including:
WorkOS — email sign-in and authentication
Supabase — database, storage, and backend APIs
OneSignal — push notifications (if enabled)
Apple App Store / Google Play — in-app purchases and billing
Device location services — when you choose to use location-based features (via your device OS)
These providers process data under their own policies and our instructions where applicable.
We do not sell your personal information to third parties for their marketing.
Platform technology may be supported by KeyoAI.net.
7. Sharing of information
We may share information:
With other users — as part of public or in-app features (e.g. profile, posts, messages you send)
With service providers — who help us run hosting, auth, notifications, and payments
For legal reasons — if required by law, court order, or to protect rights, safety, and security
Business transfers — in connection with a merger, acquisition, or asset sale, with notice where required
8. Your rights & choices
Depending on your location, you may have the right to:
Access and receive a copy of your personal data
Correct inaccurate profile information (in-app or by contacting us)
Delete your account and associated data
Object to or restrict certain processing
Withdraw consent where processing is consent-based (e.g. notifications via device settings)
Lodge a complaint with a data protection authority
In the app you can edit your profile, manage many posts from My Posts, and sign out from
Account. Sign-out removes local session data; your server-side data remains until deletion is requested.
9. Messages & payments
Messages: Chat and offer threads are stored so you can view history. Do not share passwords,
banking PINs, or sensitive financial details in chat. Payments for jobs or products between users are
arranged by you outside the app unless otherwise stated in the app.
In-app fees: Fees for posting jobs or products are shown before purchase and charged through
Apple or Google. Refunds follow the store’s policies.
10. Children’s privacy
The Service is not directed at children under 13 (or the minimum age required in your country).
We do not knowingly collect personal information from children. If you believe a child has provided
personal data, contact us and we will take appropriate steps to delete it.
11. International transfers
Your information may be processed in countries other than where you live (including where our hosting
or service providers operate). We take steps designed to protect your information in line with this policy.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and
change the “Last updated” date. Continued use of the Service after changes means you accept the updated policy
where permitted by law.
Delete your account
Warning: Account deletion is permanent. You will lose access to your profile, jobs, products,
messages, and community posts tied to your account.